Contact Information

You can contact the customer service of Interstate Batteries calling Interstate Batteries's phone numbers.

Toll-Free Number:

  • (866) 842-5368

For All Other Types Of Batteries:

  • (866) 884-4635

Questions About Sli Batteries:

  • (888) 772-3600
  • (866) 842-5368
  • (972) 991-1444
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Interstate Batteries Website:

Interstate Batteries Online Chat:

Interstate Batteries Email:

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Corporate Office Address:

Interstate Batteries
12770 Merit Drive - Suite 300
Dallas, TX 75251
USA

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Interstate Batteries Rating and Reviews

Rating details

1.8
more details
Reliability
Value for money
Product or Service Quality
Exchange, Refund and Cancellation Policy

Rating stats

Rating trend

Summary of Interstate Batteries Customer Service Calls

71 TOTAL
CALLS
34% SUCCESSFUL
CONNECTIONS
03:46 AVG CALL
DURATION
14% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Customers Contact Interstate Batteries to Ask about:

Request for Information Question:

  • “Checking to find out if a battery is the same”
  • “Looking for 1000 amp marine battery”
  • “Find out price of batter 2008 Buick enclave”

Product/ Service Question:

  • “Find what the working amperage is ?? For the DCMO 100 ...” , Review # 1999297
  • “Buying battery”
  • “Work related”

Return/ Replace Question:

  • “Firestone gave me a replacement battery that was not of the same power that they were supposed to so we'd like to make a complaint because if they did it to us they're doing it to other people”
  • “My battery keep dying in the store do not want to replace it”

Website/ Application Question:

  • “Marine application” , Review # 1699385

Employment Question:

  • “To say what a great job a young man did !”

Staff Question:

  • “Manager” , Review # 1277339

Account Question:

  • “Setting up a commercial account”

Payments and Charges Question:

  • “I should not have to pay to get a battery charged , that i bougjt from your store last year”

Other Question:

  • “Battery issues”
  • “Michaellenzy1971@gmail.com”
  • “Warranty centers location”

About

Interstate Batteries Warranty
To read more: https://www.interstatebatteries.com/support/warranty
Interstate Batteries Terms of Service
Find the right fit for The Client's application. Please type The Customer's search term above. A list of suggest search terms will appear below. Website are constantly changing and improving Interstate Batteries's' services, thus IB reserves the right, in IB's sole discretion, to change, modify, add, or remove portions of these Conditions of Use at any time. When IB makes any significant updates to this Policy, IB will post a notice in a prominent place on Company's website for a period of thirty (30) days to make The User aware of the changes that have been made. For ease of reference, IB will also indicate when the most recent version of the Policy took effect. By The Client's continued use of the Site, The Client of Interstate Batteries consent to the revised terms of Interstate Batteries's' Policy. The Client should read these Conditions of Use periodically for changes. If The User of company services use the Site after IB posts changes to these Conditions of Use, The Client of Interstate Batteries are deemed to have accepted the changed Conditions of Use.
To read more: https://www.interstatebatteries.com/support/conditions-of-use
Interstate Batteries Privacy Policy
To read more: https://www.interstatebatteries.com/support/privacy-policy
Top Interstate Batteries Services

Customer Care, Car Part Replacement, Vehicle Driver

Top Interstate Batteries Products

Car Battery, Battery, Marine Battery

Interstate Batteries Pros and Cons

Pros: I was able to reach customer service, Best battery on the market, Very dependable-fair pricing, Historically good service and products, Historically

Cons: Verbal 2-year warranty---not fair, Product does not last, Not helpfull, Experience of having them as a vendor their lack of care, Disappointed with time it lasted

Summary

Interstate Batteries, Inc. provides battery replacement services. The company was founded in 1952. It is headquartered in Dallas, Texas, United States of America. Interstate Batteries offers a wide range of automotive batteries, home electronics, medical equipment, office supplies, and security systems. The company has a large inventory of accessories including chargers, charging cables, test equipment, racing gear and many more. There are batteries of the following types: alkaline, coin cells, dry cells, sealed lead acid, and household. A large stock of vehicle batteries is also available at Interstate Batteries, Inc. The company specializes in battery recycling. Interstate Batteries has more than 4000 employees.

Interstate Batteries reviews and complaints

Interstate Batteries is ranked 159 out of 937 in Equipment category

Area Served

USA

Payment Methods

American ExpressVISA

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