Interstate Batteries Phone Numbers and Emails

Toll-Free Number:

  • (866) 842-5368

Customer Service:

  • (800) 367-1407
    Pro-rata Warranty Questions
  • (866) 884-4635
    Questions About All Other Types Batteries
  • (888) 772-3600
    Questions About SLI Batteries
  • (972) 991-1444

Interstate Batteries Emails:

Customer Service
Legal
Media
More phone numbers and emails Less phone numbers and emails

Interstate Batteries Contact Information

Interstate Batteries Website:

Interstate Batteries Help Center:

Corporate Office Address:

Interstate Batteries, Inc.
12770 Merit Dr., Suite 1000
Dallas, Texas 75251
United States

Other Info (opening hours):

Customer Service Hours:

Monday - Friday: 8:00AM-5:00PM (CST)

Fax:

+1(972) 392-1453
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How to Contact Interstate Batteries?

How to Contact Interstate Batteries Customer Service Via Phone?

There are two Interstate Batteries customer service numbers. One is exclusive for questions about SLI batteries while the other is dedicated to all other types of Interstate batteries.

If you'd like to contact the company regarding the SLI batteries, you may call this Interstate Batteries phone number: 1-888-772-3600. For other types of batteries, the company specifies this support number: 1-866-884-4635.

The Interstate Batteries phone numbers are open Monday to Friday from 8 am to 5 pm Central Time.

How to Contact Interstate Batteries Customer Service Via Email?

To reach the Interstate Batteries customer support via email, you will need to submit the online request form provided on their contact us page. The form requires that you provide your first and last names, email address, postal code, and business name (where applicable).

Choose a request type between “Customer Support for My Business” and “Customer Support for Myself”. You should also provide a category for the issue you want assistance with and details of your inquiry in the comments section.

Their Facebook page provides the following email address: interstatebatteries.social@gmail.com. An additional customer service email address is provided on their Terms of Use page: customerservice@interstatebatteries.com

Interstate Batteries also has a website feedback form and an FAQs section. The website feedback form allows you to report if have encountered a problem with any of the website’s pages. You are required to provide your name, email address, page URL, and details of the issues.

How to Contact Interstate Batteries Customer Service Via Social Networks?

Interstate Batteries has set up social media accounts on Twitter (@interstatebatts), Facebook, and Instagram. Although there is not much customer engagement on these pages, Interstate Batteries social media posts regularly.

You can attempt to reach out to the Interstate Batteries customer service by sending a direct message on one or all of their social media pages.

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More information

Interstate Batteries Rating Based on 77 Reviews

Rating details

1.7
more details
Reliability
Value for money
Exchange, Refund and Cancellation Policy
Product or Service Quality

Rating stats

Rating trend

Summary of Interstate Batteries Customer Service Calls

119 TOTAL
CALLS
03:46 AVG CALL
DURATION
9% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Interstate Batteries Customer Service?

Request for Information Question:

  • “Warranty check on batteries”
  • “Checking to find out if a battery is the same”
  • “Looking for 1000 amp marine battery”

Product/ Service Question:

  • “Battery died and leaking”
  • “Find what the working amperage is ?? For the DCMO 100 ...”
  • “Buying battery”

Return/ Replace Question:

  • “Warrantee replacement”
  • “Firestone gave me a replacement battery that was not of the same power that they were supposed to so we'd like to make a complaint because if they did it to us they're doing it to other people”
  • “My battery keep dying in the store do not want to replace it”

Payments and Charges Question:

  • “Won't take a charge bought Acdemy 11/20 expired have not used one time fishing”
  • “I should not have to pay to get a battery charged , that i bougjt from your store last year”

Website/ Application Question:

  • “Marine application”

Employment Question:

  • “To say what a great job a young man did !”

Staff Question:

  • “Manager”

Account Question:

  • “Setting up a commercial account”

Other Question:

  • “Trying to track the order I placed 4/15/22.”
  • “To install new battery into my car.”
  • “Battery issues”

About

Interstate Batteries Warranty
To read more: https://www.interstatebatteries.com/support/warranty
Interstate Batteries Terms of Service
Find the right fit for The Client's application. Please type The Customer's search term above. A list of suggest search terms will appear below. Website are constantly changing and improving Interstate Batteries's' services, thus IB reserves the right, in IB's sole discretion, to change, modify, add, or remove portions of these Conditions of Use at any time. When IB makes any significant updates to this Policy, IB will post a notice in a prominent place on Company's website for a period of thirty (30) days to make The User aware of the changes that have been made. For ease of reference, IB will also indicate when the most recent version of the Policy took effect. By The Client's continued use of the Site, The Client of Interstate Batteries consent to the revised terms of Interstate Batteries's' Policy. The Client should read these Conditions of Use periodically for changes. If The User of company services use the Site after IB posts changes to these Conditions of Use, The Client of Interstate Batteries are deemed to have accepted the changed Conditions of Use.
To read more: https://www.interstatebatteries.com/support/conditions-of-use
Interstate Batteries Privacy Policy
To read more: https://www.interstatebatteries.com/support/privacy-policy
Top Interstate Batteries Services

Customer Care, Vehicle Driver, Manager

Top Interstate Batteries Products

Battery, Car Battery, Marine Battery

Interstate Batteries Pros and Cons

Pros: I was able to reach customer service, Best battery on the market, Very dependable-fair pricing, Started my car for 5 months, Past interstate batteries worked well

Cons: Poor quality, Disappointed with time it lasted, Battery failed prior to warranty period and warranty not honored, Will not honor warranty, Verbal 2-year warranty---not fair

Summary

Interstate Batteries, Inc. provides battery replacement services. The company was founded in 1952. It is headquartered in Dallas, Texas, United States of America. Interstate Batteries offers a wide range of automotive batteries, home electronics, medical equipment, office supplies, and security systems. The company has a large inventory of accessories including chargers, charging cables, test equipment, racing gear and many more. There are batteries of the following types: alkaline, coin cells, dry cells, sealed lead acid, and household. A large stock of vehicle batteries is also available at Interstate Batteries, Inc. The company specializes in battery recycling. Interstate Batteries has more than 4000 employees.

Interstate Batteries reviews and complaints

Interstate Batteries is ranked 240 out of 1003 in Equipment category

Area Served

USA

Payment Methods

American ExpressVISA

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