Interstate Batteries
Interstate Batteries Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Interstate Batteries has 1.9 star rating based on 90 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: I was able to reach customer service, Best battery on the market, Past interstate batteries worked well.
Cons: Battery failed prior to warranty period and warranty not honored, Disappointed with time it lasted, Poor quality.Recent recommendations regarding this business are as follows: "Stay away", "Use them you won't go wrong. Worth the price", "People should not take their vehicles to get worked on their or purchase anything there", "Do not order online, its cheaper to hire a tow truck and send the car to a shop, buy whatever battery the shop sells and be done with it. Don't get me wrong, I think Interstate batteries are superior, but they are a heavy item to send back.", "Do not buy!".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Interstate Batteries has 1.9 star rating based on 90 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: I was able to reach customer service, Best battery on the market, Past interstate batteries worked well.
Cons: Battery failed prior to warranty period and warranty not honored, Disappointed with time it lasted, Poor quality.Recent recommendations regarding this business are as follows: "Stay away", "Use them you won't go wrong. Worth the price", "People should not take their vehicles to get worked on their or purchase anything there", "Do not order online, its cheaper to hire a tow truck and send the car to a shop, buy whatever battery the shop sells and be done with it. Don't get me wrong, I think Interstate batteries are superior, but they are a heavy item to send back.", "Do not buy!".
Most users ask Interstate Batteries for the refund as a solution to their issues.
Consumers are not pleased with Reliability and Exchange, Refund and Cancellation Policy. The price level of this organization is high according to consumer reviews.
Media from reviews
Top Interstate Batteries Reviews
"I went to a interstate battery dealer close to my house. They stated they couldn't help me. So I went to the location on 50th st here in Columbus GA. I got to say they were very good, customer service"
They also educated me about my camper battery upkeep. And informed me of the future services the provide. I use another battery company here. But not anymore....
"Junk Chinese junk Chinese junk Chinese junk Chinese junk Chinese junk"
Chinese junk Chinese junk Chinese junk Chinese junk Chinese junk Chinese junk Chinese junk Chinese junk! Chinese junk! Chinese junk! Chinese junk! Chinese junk...
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Verified Reviewer |
Columbus, Ohio
Crackhead hangout
There's a woman who seems rather off, meddling in everyone's affairs. I found out she doesn't even work there.
- Crackheads
User's recommendation: Stay away
Columbus, Georgia
Satisfied with the services
I went to interstate battery dealer with my battery not charging still under warranty. They said they wasn't able to help me.
So I went to the IB dealership on 50th street here in Columbus GA. I met with Bill and I've got to say I was given top priority. He was courteous treated me like I was the only customer.
Very educated about his products. Informed him of other services offered.
User's recommendation: Use them you won't go wrong. Worth the price
Columbus, Georgia
I went to a interstate battery dealer close to my house. They stated they couldn't help me. So I went to the location on 50th st here in Columbus GA. I got to say they were very good, customer service
They also educated me about my camper battery upkeep. And informed me of the future services the provide.
I use another battery company here. But not anymore.
Interstate Battery has my business from here on.
Thanks Bill I appreciated being treated as a valued customer
Salt Lake City, Utah
My maxima was hooked up backwards. The battery was shorted out. The fuse car would not turn on. It stayed there for a week finally got sent to a garage on port Street. I took it to dealership I paid
I had taken my car to interstate because I needed a battery. They hooked it up backwards, shorting out fuses.
My car stayed there for a week. Finally it was sent to a backyard garage on port Street car lasted for three days. Then it went out again the alternator that was installed was a bit rebuilt one they did not want to take responsibility or fix it.
Interstate manager did not return. My calls was ignoring me when I would go I was given the attitude interstate .Vehicle Mechanic paid $350 for a or whatever new alternator and $150 labor car was never the same I had to trade in
User's recommendation: People should not take their vehicles to get worked on their or purchase anything there
Winter Park, Florida
Was sent the wrong battery
Bought through amazon, filled out the form describing make, model, engine size etc. but was sent the wrong size battery.
Return request was approved. Seller sent a return label. I boxed it up, took it to UPS paid $62.00 to ship it.
It came back.
UPS said the seller had moved?
UPS says they will reship it when I have the right address for another $62.00. This has become a very very expensive battery, and I have learned a very good lesson.
User's recommendation: Do not order online, its cheaper to hire a tow truck and send the car to a shop, buy whatever battery the shop sells and be done with it. Don't get me wrong, I think Interstate batteries are superior, but they are a heavy item to send back.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Grand Forks, British Columbia
Worst ever!
Bought 6 new interstate deep cycle for my off grid. Barely lasted 2 years.
Never needed water which is really odd and all the cells had some kind of lint in the acid. Worst battery ever.Do not buy!
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Verified Reviewer |
Bradenton, Florida
Customer service :(
Hi there,
Long story short my battery died in a nearby parking lot. Was able to get it started and immediately headed to interstate battery in university park sarasota fl where our whole family shops.
Was happy to see it was open for a while longer so i could purchase battery and get it installed.
Unfortunately the person at desk was able to sell a battery but not install or see if at least I did it properly. He said " it's starting to get dark" it was definitely bright enough to see but he refused. He told me to return in the morning...unfortunately my battery would be dead and additionally I was on my way to a function. He didnt even come out to ask how it was going or to take my old battery inside.
Additionally, no discount was offered since i had to install it myself. I understand if it's truly dark but it wasn't and to not even provide even gratuitous customer support verbal or otherwise was not what I expected from this company. Was glad I was able to install it myself even though I got a little grimey in process...which was only an issue because i had an event to attend.
So I appreciated the battery but not the customer service. Next time I guess I can purchase anywhere.
Oh well.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
21 year old battery STILL works fine!
This is my 21 year old u1 size AGM deep cycle battery it has been used in solar lighting projects, trolling motors, and even a power wheels jeep. It has been charged by solar PWM charging as well as conventional chargers.
It's stored mostly inside when not in use but is currently powering my Christmas lights on my front gate. This is an exceptional example of longevity but shows what this Interstate battery is made of!
Dayton, Ohio
Junk Chinese junk Chinese junk Chinese junk Chinese junk Chinese junk
Chinese junk Chinese junk Chinese junk Chinese junk Chinese junk Chinese junk Chinese junk Chinese junk! Chinese junk!
Chinese junk! Chinese junk!
Chinese junk Chinese junk Chinese junk! Chinese junk Chinese junk Chinese junk Chinese junk Chinese junk Chinese junk Chinese junk Chinese junk Chinese junk Chinese junk!
User's recommendation: Do not buy!!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Philadelphia, Pennsylvania
Warranty Issue
So my wife and I purchased 4 brand new 12v golf cart batteries in April! Just a few weeks ago, the cart wasn't holding a charge!
The one terminal/post was completely loose and bent! They will not warranty the battery bc they are saying it is our fault, bad installation, overcharging blah blah blah! No, it wasn't, or it would not have worked for 5 months! They are refusing to cover the battery!
So we pay 1k for 4 batteries and now another $250, and they are trying to void the 1 tear warranty!
DO NOT BUY INTERSTATE! THEY SUCK AND THEY DO NOT HAVE A WARRANTY
- Do not honor the warranty
Preferred solution: Full refund
User's recommendation: DO NOT BUY INTERSTATE BATTERIES! THEY WILL NOT HONOR THE WARRANTY THEY WILL TRY AND BLAME IT ON YOU!
Dayton, Ohio
Been a interstate dealer and user for years! Interstate are junk! Chinese *** I will never buy or recommend interstate batteries ever again! Nothing but junk! And won't honor warranty! ***
Junk! Batteries at 50% after two years!
Junk junk! don't buy fricking *** Chinese junk Chinese junk Chinese junk Chinese junk Chinese junk Chinese junk
User's recommendation: Don't buy fricking Chinese junk! No longer an American company! Fricking assholes!!!!!!!
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Verified Reviewer |
Mansfield, Ohio
Battery replacement
Bought an interstate battery two years ago battery is leaking acid out of a ternanal Very dangerous situation.
Preferred solution: Price reduction
User's recommendation: Very dangerous situation.
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Verified Reviewer
Warranty check on batteries
Unhappy with outcome
I didn't worry about it at the time because I could use the push. I recently tried to fix the problem and discovered that the battery wouldn't hold a charge. I didn't know interstate battery only had a six month warranty. I never would have thought a new battery would have went bad.
And even though the problem happened during warranty period because I waited to long to report it. I suspected the warranty period was.over for full refund but had hoped I'd get some credit toward replacement battery
Preferred solution: Price reduction
User's recommendation: Use at own risk
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Arvada, Colorado
IBad practices
Went to location on 63rd & Ward yesterday. To replace my battery, which was warrantied as full replacement for 30 months, then a certain % of srp extending out to 6 years.
The kid behind the counter said "we are a franchised store so you'll have to take it to where you purchased it from". That was incorrect. Went back today, got my new battery and according to the terms of original purchase I was to receive 25% off next purchase, new battery cost $190. I asked if they have a military discount and was told yes.
After buying the new battery I was told I was saving $47. Driving away, the math didn't add up so I went back. The kid told me I didn't get the military discount because they can't combine offers. First of all, the 25% is not a discount, it is the execution of a warranty, a partial repayment because the battery I originally bought was suppose to last 6 yrs, and it didn't.
Second, by not giving me the military discount you're saying "thank you for your service, as long as you're not claiming a warranty". If it wasn't for people like me, you'd be saying discount batteries in russain, or mandarin. I have two words for you.
No class. I will get my batteries elsewhere in the future.
- Past interstate batteries worked well
- Did not honor my military discount
Preferred solution: Let the company propose a solution
User's recommendation: Good batteries, bad business practices.
Etobicoke, Ontario
The worst batteries I ever bought
Went to a dealer, left my unit to have the batteries replaced. Paid, it took way longer than quoted.
They never worked properly from day 1.
Service guy said it was my fault. Stay away
User's recommendation: Go somewhere else
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Unhappy and feeling cheated
The location of my problem store was First Street, Albuquerque, New. Mexico.
I chose Interstate battery, thinking that they would be fair, but when I asked about cables, they said they would cost $200 for a set. I told them they were crazy and started to leave, and they said oh, wait, we dont have the two hundred dollar set, we only the one hundred dollar set. I told them that was still overpriced but the family was waiting for me in high temperatures.
So I purchased the cables for $100, but could have got the same quality of cables for $20 had I gone to NAPA. They can blame COVID but I think it is nothing but greed.
Preferred solution: Let the company propose a solution
User's recommendation: Go elsewhere
About
Interstate Batteries, Inc. provides battery replacement services. The company was founded in 1952. It is headquartered in Dallas, Texas, United States of America. Interstate Batteries offers a wide range of automotive batteries, home electronics, medical equipment, office supplies, and security systems. The company has a large inventory of accessories including chargers, charging cables, test equipment, racing gear and many more. There are batteries of the following types: alkaline, coin cells, dry cells, sealed lead acid, and household. A large stock of vehicle batteries is also available at Interstate Batteries, Inc. The company specializes in battery recycling. Interstate Batteries has more than 4000 employees.
Interstate Batteries is ranked 256 out of 2725 in Equipment category
USA
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Yep
Eff interstate batteries. Last 3 batteries failed miserably. Reliable me *** Don't buy
Yep