Interstate Batteries
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Interstate Batteries Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Interstate Batteries has 1.8 star rating based on 85 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: I was able to reach customer service, Best battery on the market, Past interstate batteries worked well.
Cons: Battery failed prior to warranty period and warranty not honored, Disappointed with time it lasted, Poor quality.Recent recommendations regarding this business are as follows: "Do not buy!", "Don't buy fricking Chinese junk! No longer an American company! Fricking assholes!", "Very dangerous situation.", "Use at own risk", "DO NOT BUY INTERSTATE BATTERIES! THEY WILL NOT HONOR THE WARRANTY THEY WILL TRY AND BLAME IT ON YOU!".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Interstate Batteries has 1.8 star rating based on 85 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: I was able to reach customer service, Best battery on the market, Past interstate batteries worked well.
Cons: Battery failed prior to warranty period and warranty not honored, Disappointed with time it lasted, Poor quality.Recent recommendations regarding this business are as follows: "Do not buy!", "Don't buy fricking Chinese junk! No longer an American company! Fricking assholes!", "Very dangerous situation.", "Use at own risk", "DO NOT BUY INTERSTATE BATTERIES! THEY WILL NOT HONOR THE WARRANTY THEY WILL TRY AND BLAME IT ON YOU!".
Most users ask Interstate Batteries for the refund as a solution to their issues.
Consumers are not pleased with Reliability and Exchange, Refund and Cancellation Policy. The price level of this organization is high according to consumer reviews.
Media from reviews
Top Interstate Batteries Reviews
"21 year old battery STILL works fine!"
This is my 21 year old u1 size AGM deep cycle battery it has been used in solar lighting projects, trolling motors, and even a power wheels jeep. It has been...
"Customer service :("
Hi there, Long story short my battery died in a nearby parking lot. Was able to get it started and immediately headed to interstate battery in university park...
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Bradenton, Florida
Customer service :(
Hi there,
Long story short my battery died in a nearby parking lot. Was able to get it started and immediately headed to interstate battery in university park sarasota fl where our whole family shops.
Was happy to see it was open for a while longer so i could purchase battery and get it installed.
Unfortunately the person at desk was able to sell a battery but not install or see if at least I did it properly. He said " it's starting to get dark" it was definitely bright enough to see but he refused. He told me to return in the morning...unfortunately my battery would be dead and additionally I was on my way to a function. He didnt even come out to ask how it was going or to take my old battery inside.
Additionally, no discount was offered since i had to install it myself. I understand if it's truly dark but it wasn't and to not even provide even gratuitous customer support verbal or otherwise was not what I expected from this company. Was glad I was able to install it myself even though I got a little grimey in process...which was only an issue because i had an event to attend.
So I appreciated the battery but not the customer service. Next time I guess I can purchase anywhere.
Oh well.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
21 year old battery STILL works fine!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Philadelphia, Pennsylvania
Warranty Issue
- Do not honor the warranty
Preferred solution: Full refund
User's recommendation: DO NOT BUY INTERSTATE BATTERIES! THEY WILL NOT HONOR THE WARRANTY THEY WILL TRY AND BLAME IT ON YOU!
Dayton, Ohio
Junk Chinese junk Chinese junk Chinese junk Chinese junk Chinese junk
User's recommendation: Do not buy!!
Dayton, Ohio
Been a interstate dealer and user for years! Interstate are junk! Chinese *** I will never buy or recommend interstate batteries ever again! Nothing but junk! And won't honor warranty! ***
User's recommendation: Don't buy fricking Chinese junk! No longer an American company! Fricking assholes!!!!!!!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Mansfield, Ohio
Battery replacement
Preferred solution: Price reduction
User's recommendation: Very dangerous situation.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Warranty check on batteries
Unhappy with outcome
I didn't worry about it at the time because I could use the push. I recently tried to fix the problem and discovered that the battery wouldn't hold a charge. I didn't know interstate battery only had a six month warranty. I never would have thought a new battery would have went bad.
And even though the problem happened during warranty period because I waited to long to report it. I suspected the warranty period was.over for full refund but had hoped I'd get some credit toward replacement battery
Preferred solution: Price reduction
User's recommendation: Use at own risk
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Arvada, Colorado
IBad practices
Went to location on 63rd & Ward yesterday. To replace my battery, which was warrantied as full replacement for 30 months, then a certain % of srp extending out to 6 years.
The kid behind the counter said "we are a franchised store so you'll have to take it to where you purchased it from". That was incorrect. Went back today, got my new battery and according to the terms of original purchase I was to receive 25% off next purchase, new battery cost $190. I asked if they have a military discount and was told yes.
After buying the new battery I was told I was saving $47. Driving away, the math didn't add up so I went back. The kid told me I didn't get the military discount because they can't combine offers. First of all, the 25% is not a discount, it is the execution of a warranty, a partial repayment because the battery I originally bought was suppose to last 6 yrs, and it didn't.
Second, by not giving me the military discount you're saying "thank you for your service, as long as you're not claiming a warranty". If it wasn't for people like me, you'd be saying discount batteries in russain, or mandarin. I have two words for you.
No class. I will get my batteries elsewhere in the future.
- Past interstate batteries worked well
- Did not honor my military discount
Preferred solution: Let the company propose a solution
User's recommendation: Good batteries, bad business practices.
Etobicoke, Ontario
The worst batteries I ever bought
User's recommendation: Go somewhere else
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Unhappy and feeling cheated
The location of my problem store was First Street, Albuquerque, New. Mexico.
I chose Interstate battery, thinking that they would be fair, but when I asked about cables, they said they would cost $200 for a set. I told them they were crazy and started to leave, and they said oh, wait, we dont have the two hundred dollar set, we only the one hundred dollar set. I told them that was still overpriced but the family was waiting for me in high temperatures.
So I purchased the cables for $100, but could have got the same quality of cables for $20 had I gone to NAPA. They can blame COVID but I think it is nothing but greed.
Preferred solution: Let the company propose a solution
User's recommendation: Go elsewhere
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Omaha, Nebraska
False Advertising
This is not a question, but rather a complaint. I have used Interstate Batteries for many years and have always been very satisfied with your products.
Today, however, is a different story!
I needed a new battery for my lawn tractor, and went on line and found the Interstate SP-40. It looked like the perfect battery for my needs and saw that there was one in stock at Interstate All Battery Center of Omaha, 920 S. 72nd St. Omaha, NE 68114.
It showed a price of $64.95. I immediately drove over there to purchase one. When the gentleman was ringing it up, he said that the price was $87.99 plus tax. I told him that the price shown online was $64.95.
He said that $64.95 was the average price in the U.S.
and the price in Omaha is $87.99.
This looks to me to be absolute false advertising! Needless to say, I left the store without the battery and will not be making any future purchases from Interstate Batteries.
User's recommendation: Don't trust them.
Phoenix, Arizona
Don’t stand behind product
User's recommendation: Don’t buy
Huntington, West Virginia
Warranty rejected on battery less than year old!
Had an interstate battery less than a year old wouldn't hold charge. Decided to take to their shop to have checked, but a snow storm hit and kept us from getting out.
When we took it there, they said it froze because it wasn't charged.
That was the whole problem, wouldn't stay charged. So now they say warranty is void because of this freezing I will never buy one again , after being a customer for over 40 years!
User's recommendation: Don’t buy!!!!!
Yep. Interstate battery needs to close their company.
They are false. I have brought a battery back twice in one year it is not holding a charge it's not taking a charge I have had the regulator checked on my brand new RV just to verify their concerns that my RV had a problem. It is a 2020 brand new RV off the lot.
There is nothing wrong it has been checked by two dealerships. Interstate battery is in for a lawsuit
Omaha, Nebraska
Dissatisfied battery not hooked up right
Preferred solution: Price reduction
User's recommendation: Beware! Tech should have rechecked his work, when it was pointed out to him something was wrong!
La Porte, Texas
Won't take a charge bought Acdemy 11/20 expired have not used one time fishing
- Battery failed prior to warranty period and warranty not honored
Preferred solution: Let the company propose a solution
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
No one cares, or will return a call!
- Disappointed with time it lasted
Preferred solution: Price reduction
User's recommendation: Not Solar Batteries
About
Interstate Batteries, Inc. provides battery replacement services. The company was founded in 1952. It is headquartered in Dallas, Texas, United States of America. Interstate Batteries offers a wide range of automotive batteries, home electronics, medical equipment, office supplies, and security systems. The company has a large inventory of accessories including chargers, charging cables, test equipment, racing gear and many more. There are batteries of the following types: alkaline, coin cells, dry cells, sealed lead acid, and household. A large stock of vehicle batteries is also available at Interstate Batteries, Inc. The company specializes in battery recycling. Interstate Batteries has more than 4000 employees.
Interstate Batteries is ranked 273 out of 1832 in Equipment category
USA
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Eff interstate batteries. Last 3 batteries failed miserably. Reliable me *** Don't buy