Interstate Batteries
Interstate Batteries Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Interstate Batteries has a 2.0 star rating from 66 customer reviews, with 82% unfavorable feedback and 100% of users saying they would likely recommend Interstate Batteries to a friend.
Positive Feedback
Some customers praise reachable customer service, helpful local dealers, and occasional strong product longevity and safe delivery by drivers.
Negative Feedback / Risk Areas
- Frequent Interstate Batteries customer complaints about warranties not being honored and inconsistent pro-ration.
- Many reports of poor product reliability with batteries failing well before expected life.
- Complaints about slow or unresponsive customer service and difficulty obtaining a refund or replacement.
- High price level cited alongside perceptions of declining quality and confusing distributor policies.
Key Takeaways for Future Customers
- Check warranty terms and get documentation at purchase since warranty handling varies by distributor.
- Consider asking about refund and replacement procedures before buying given recurring warranty disputes.
- Compare Interstate Batteries reviews and local dealer practices to weigh price versus service reliability.
- Be prepared for potential service delays and verify testing procedures if a battery fails.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Interstate Batteries has a 2.0 star rating from 66 customer reviews, with 82% unfavorable feedback and 100% of users saying they would likely recommend Interstate Batteries to a friend.
Positive Feedback
Some customers praise reachable customer service, helpful local dealers, and occasional strong product longevity and safe delivery by drivers.
Negative Feedback / Risk Areas
- Frequent Interstate Batteries customer complaints about warranties not being honored and inconsistent pro-ration.
- Many reports of poor product reliability with batteries failing well before expected life.
- Complaints about slow or unresponsive customer service and difficulty obtaining a refund or replacement.
- High price level cited alongside perceptions of declining quality and confusing distributor policies.
Key Takeaways for Future Customers
- Check warranty terms and get documentation at purchase since warranty handling varies by distributor.
- Consider asking about refund and replacement procedures before buying given recurring warranty disputes.
- Compare Interstate Batteries reviews and local dealer practices to weigh price versus service reliability.
- Be prepared for potential service delays and verify testing procedures if a battery fails.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Val-Des-Monts, Quebec
Upset.
INTERSTATE BATTERIES ARE CRAP. NEVER, EVER BUY ONE IF YOU WANT IT TO LAST MORE THAN EIGHT MONTHS.
If I could give less than one star rating I would do that. We bought a marine battery for our boat on July 4, 2024. We put the boat away in September 2024 and brought the battery indoors as our mechanic recommended. We put the boat in the water in May 2025 after putting the battery on a trickler charger for a day.
Within a month, the battery had failed. Dead. Nothing. I charged it.
Thinking that I had left an accessory on. It was a brand new battery! It couldnt fail! I thought.
Two weeks later it failed again. I charged it again. Two weeks after that it failed again. I charged it again.
And then just before we pulled the boat out of the water, in September 2025 it was dead again. So we charged it again and brought the boat to our boat Mechanic in late September for our annual fall maintenance. He told us the battery was dead. He told us the battery had a one year warranty, even though he insisted a year ago this was a great battery with a two year warranty and we should only buy from him.
We paid $252.89 for a marine battery that died after eight months. Never again. Never ever buy a battery from Interstate Batteries Canada, or US. You will regret it.
As we do. I even called the company Interstate Batteries - Canada in mid October 2025 and explained the circumstances. 1-88*-***-****. Gee golly she says, youre over the warranty period of 12 months, so go away.
Nothing we can do. Not our problem. Good bye.
Or words to that effect. The company had the opportunity to rectify this and they chose not to.
Preferred solution: New marine battery that works.
User's recommendation: Do not ever buy from interstate batteries
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCompliments
I want to compliment the driver in North Florida for his excellent and safe driving.
I was heading to Jacksonville and got behind him somewhere after Ocala.
I know speed changes are frequent and I was unfamiliar with this drive.
I quickly noticed that this truck knew exactly how to manage the trip and I drafted behind him for at least 40 miles. Watching and mimicking his moves.
I felt safe and comfortable knowing when to slow down or speed up.
Sorry I didnt get license plate as I was driving. But this was Friday between 1:00~2:00
Thank him for me.
User's recommendation: Great driver. Super battery service and knoystsff
Warranty is not honored Do NOT BUY!
Interstate Battery went bad after three months , stranded me, and had to jump start it for days . Once I'd get it started and drove it , it quit again immediately and it wouldn't start my vehicle.
The Auto shop I took it to verified that the battery was bad after testing it and making sure there was nothing draining it in my vehicle , U had the invoice as proof with the bad results on it D ... Interstate Batteries in Anchorage Ak. said there was nothing wrong it , and tried to make me take it back. They lied.
They won't honor their warranties and others told me that they had done the same thing to them. Shysters .
I'll never buy another interstate battery again. And I will be now warning people to never buy an interstate battery again in Anchorage
User's recommendation: DO NOT BUY AN INTERSTATE BATTERY
Danville, California
Inadequate product and lack of warranty and replacement values.
In Martinez, California, I own a business that requires a lot of battery replacement. There is one local parts store that I source my batteries from.
This is the third time I tried to get a warranty on a car battery recently and was not satisfied with the warranty procedures. I purchased a 30 month battery that went dead in 34 months. It was for a customers jaguar. My wife owns a 2016 jaguar with the original battery still installed in it.
Why can't interstate make a battery last longer than three years. very inadequate product. I was informed by my local parts store that they do not prorate batteries. If it doesn't fall within the 30 month warranty, they threw their hands up and said we don't do that.
Then went online to interstate and found a distributor in Benicia California. they informed me that they had a battery in stock and to bring mine over. Once I got there, they said they would give me 45% of my battery worth at retail price. I informed them that I have a wholesale account and I don't pay retail.
they wanted to charge me tax so I provided my resale number which took 15 minutes plus to enter into the computer. I originally paid $177 for this battery and they charge me $129 for it today. I then asked them if my replacement battery had the 30 month warranty like the original one that I purchased and they said that replacement batteries have no warranty. What a crock!
On top of that I had gas and eight dollar bridge fair to add insult to injury. This battery company to me is a pile of crap and I will never buy another interstate battery.
User's recommendation: Absolutely find a battery that the company will stand behind.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerGreat experience!
My battery went dead in my car that hadn't been driven in 2 years. It was a 30-month free replacement battery, and it was 32 months old.
I thought I was screwed. I took it to an interstate battery dealer (Jiffy Lube).
He called interstate, and they replaced it, no questions asked, for free. Super happy with interstate batteries!
User's recommendation: Absolutely
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerInterstate doesn’t actually do warranty’s it’s...
Interstate doesn’t actually do warranty’s it’s always another issue with your car that caused the problem. You can call the warranty Department @ 888 772 **** and they can tell you personally “We know how you feel but there is NOTHING we can do for you” Anyone would be a fool to knowingly buy an interstate battery.
My OEM Porsche battery lasted 9 years I replaced it before it ever gave me any problem. The interstate battery lasted almost 2 years before interstate told me “Sorry there is NOTHING we can do for you” Have a nice day.
Athol, New York
Poor performance, very slow to charge. Slow customer service and NOT made in the USA anymore.
Left my xm satellite radio on and batteries went dead. Overnight charging at 40 amps.
The 200 amp start mode on my charger will not start my truck. Switching to Deca batteries.
Sadly interstate isn't what they used to be 15 years ago. Very disappointed in Interstate.
User's recommendation: Deca
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Cheyenne, Wyoming
Product Warranty Costco v Distributors
I note that Costco has a prorated 36-month versus 30-month free replacement, in addition to a 72-month proration. I also noted that the Costco product has different performance stats, such as CCA and Reserve. Basically, is Costco's product (24F, Item #162****, $124) different from the distributor's (MTP-24F, $220)?
- National name recognition so they want to preserve a positive one
- Strictly marketing and distribution
Preferred solution: A straightforward explanation
User's recommendation: Warranties can be "local" set by and honored only by distributor and/or national as set by Interstate batteries and honored nationally
Terrible service and bad quality
Not enough support, forget warranty its a joke. Their service and support is a joke.
the retail stores have no system for warranty replacements, you better of going to napa where there are numerous locations. Interstate wont stand by their customers, and longer will i stand by them or their product.
User's recommendation: Don't buy and find another brand
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerUnsatisfied customer
I would like to purchase an interstate battery and I am just looking for a retailer close to me. There appears to be none.
I am in the center of four midsize towns in Texas. I found one retailer in Mineral Wells that says Gee, I dont know which battery you need.I Simply own a 2004 Chevrolet Corvette and my Chevrolet advisor told me go with interstate. There are no interstate retailers within 50 miles of me, hard to believe. Very frustrating.
I have money I have need and I have desire, but I have no retailer. who wouldve figured?
Good afternoon, I am sorry for any inconvenience this may have caused, please reach out to our customer service department at 866-884-**** or email us at cutomerservice@***.com. Kindly,
Columbus, Ohio
Need addl info on marine battery
Called interstate directly. Found battery. Was given a local dealer( interstate batteries of killingworth ct)
Rep was very hostile tried pushing another brand and said he couldn't or have available the model # we wanted.
Went on Amazon and ordered the battery myself !
So much for your representative at killingly ct!!!
Marysville, California
Interstate batteries are not what they used to be. Marine battery only warrantied for one year I bought two that are used Side by Side notw one is completely dead
Interstate batteries for no apparent reason are living up to their quality anymore and don't care. I suggest look for a different brand of battery
User's recommendation: Don't buy
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Columbus, Ohio
Crackhead hangout
They didn't care
There's a woman who seems rather off, meddling in everyone's affairs. I found out she doesn't even work there.
- Crackheads
User's recommendation: Stay away
Satisfied with the services
I went to interstate battery dealer with my battery not charging still under warranty. They said they wasn't able to help me.
So I went to the IB dealership on 50th street here in Columbus GA. I met with Bill and I've got to say I was given top priority. He was courteous treated me like I was the only customer.
Very educated about his products. Informed him of other services offered.
User's recommendation: Use them you won't go wrong. Worth the price
I went to a interstate battery dealer close to my house. They stated they couldn't help me. So I went to the location on 50th st here in Columbus GA. I got to say they were very good, customer service
They also educated me about my camper battery upkeep. And informed me of the future services the provide.
I use another battery company here. But not anymore.
Interstate Battery has my business from here on.
Thanks Bill I appreciated being treated as a valued customer
Salt Lake City, Utah
My maxima was hooked up backwards. The battery was shorted out. The fuse car would not turn on. It stayed there for a week finally got sent to a garage on port Street. I took it to dealership I paid
I had taken my car to interstate because I needed a battery. They hooked it up backwards, shorting out fuses.
My car stayed there for a week. Finally it was sent to a backyard garage on port Street car lasted for three days. Then it went out again the alternator that was installed was a bit rebuilt one they did not want to take responsibility or fix it.
Interstate manager did not return. My calls was ignoring me when I would go I was given the attitude interstate .Vehicle Mechanic paid $350 for a or whatever new alternator and $150 labor car was never the same I had to trade in
User's recommendation: People should not take their vehicles to get worked on their or purchase anything there
About
Interstate Batteries, Inc. provides battery replacement services. The company was founded in 1952. It is headquartered in Dallas, Texas, United States of America. Interstate Batteries offers a wide range of automotive batteries, home electronics, medical equipment, office supplies, and security systems. The company has a large inventory of accessories including chargers, charging cables, test equipment, racing gear and many more. There are batteries of the following types: alkaline, coin cells, dry cells, sealed lead acid, and household. A large stock of vehicle batteries is also available at Interstate Batteries, Inc. The company specializes in battery recycling. Interstate Batteries has more than 4000 employees.
Interstate Batteries is ranked 233 out of 4529 in Equipment category
USA
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Why did you knowingly purchase a 30 month battery initially? Why not buy what was going to explicitly meet your needs with the terms and conditions you expect?