battery interstate battery batteries warranty interstate service car customer replacement store
2.4
Details

Update by user Jan 18

By the way, I forgot to mention that I physically returned the battery on January 4, 2020.Timeline: - Purchased battery Nov 2017- Battery started showing signs of being defective: August 2019 (Had no idea that I had a 24-year free replacement warranty)- Returned to...

View full review
Review
#1765245 Review #1765245 is a subjective opinion of poster.
Pros
  • Cnvenient and historically good products and service
  • Historically good service and products
  • Historically
Cons
  • Verbal 2-year warranty---not fair
Reason of review
Return, Exchange or Cancellation Policy
Loss
$83
Preferred solution
Full refund
Tags
  • Poor Interstate Battery Warranty

7 month old Auto Battery Bad | Interstate Batteries review

1.8
Details
Purchased a New battery July 2018. Battery went dead Nov 2018. Replaced under warranty after having to leave at interstate over night for testing. Replacement did the same thing July 2019 DEAD! Took battery in to interstate told I had to leave ask for a loaner told no.. call warranty divison. Hung up on. Call Corp office talked Trisha left on hold 25mins no resolve.. went and purchased a new battery from ORALLY ! Go back tomorrow interstate I’m sure the same BS.. BAD SERVICE! Junk product!
View full review
1 comment
Anonymous
#1787968

Warranty's are worthless, they don't stand behind them. Product use to be good, what happened are they made over seas or what?

Review
#1598986 Review #1598986 is a subjective opinion of poster.
Product
Interstate Batteries Car Battery
Cons
  • Terrible customer service
Reason of review
Warranty issue
Loss
$500
Preferred solution
Full refund

4 Interstates on 3 Years | Interstate Batteries review

2.3
Details
Been through 4 Interstate batterirs in 3 years in my Toyota RAV. Every time I have had the electric system checked and parasitic power, all ok. First three times the batteries were totally dead. This last time as soon as i put the charger on it the battery came back to life only to fail the next day. Real ***
View full review
Review
#1518068 Review #1518068 is a subjective opinion of poster.
Product
Interstate Batteries Battery

Never again Lousy customer service just like the batteries | Interstate Batteries review from San Diego, California

1.5
Details
Never buy another battery again from interstate. Battery. Bad battery’s 4 times had to replace under there warranty don’t hold up to there warranty 5year not even 2 years. And now they want me to buy a new one And no nothing is draining my batter. The professional battery installers at the interstate check to see if anything was draining the battery and checked the charging system. they lost a loyal customer. Wtf Wtf
View full review
Review
#1488667 Review #1488667 is a subjective opinion of poster.
Product
Interstate Batteries Car Battery
1.6
Details
The brand new 2019 Keystone travel trailer I purchased last year came with a brand new "Interstate" deep cycle "house" battery. The battery is supposed to have a one-year warranty. 6 months in, the battery doesn't hold a charge. I had to buy a new deep cycle battery...
View full review
1 comment
Anonymous
#1764202

Wow - sounds like excellent customer service fro Interstate, but not the RV dealer. The distributor could have been more helpful, too.

Review
#1486005 Review #1486005 is a subjective opinion of poster.
Product
Interstate Batteries Srm-24 Marine Battery
Cons
  • Battery failed prior to warranty period and warranty not honored
Reason of review
Poor customer service
Loss
$124
Preferred solution
Full refund
Tags
  • Interstate Battery Warranty

Disappointment | Interstate Batteries review from New England, North Dakota

2.3
Details
I bought a battery in 2015. Every Feb since I have replaced this battery. It was a 5-yr battery. The place that we bought it from tells us that this the will be the last time for replacement. This is not fair. There are still 2 years left on the guarantee. These batteries used to be dependable but I will be thinking about this.
View full review
Review
#1467162 Review #1467162 is a subjective opinion of poster.
Product
Interstate Batteries Car Battery
Cons
  • No dependabilty
Reason of review
Warranty issue
Loss
$100
Preferred solution
Let the company propose a solution
Tags
  • Interstate Battery Warranty
1.7
Details
My six-year Interstate battery went out at 39 months. On 1/18/19, I found out that a tire company on El Paso's west side handled Interstate batteries, but they didn't want to honor the warranty "because it would mess up their inventory" and asked that we take it to the...
View full review
Review
#1453139 Review #1453139 is a subjective opinion of poster.
Product
Interstate Batteries Car Battery
Reason of review
Warranty issue
Loss
$100
Preferred solution
Let the company propose a solution
Tags
  • Interstate Battery Warranty
1.5
Details
Purchased Interstate BAttery on 12/16/2016. Battery went dead on January 10,2019. Battery was 2 years and 3 weeks old. My husband went to Gonzales Tire the place we purchased it at and they made us pay $55.00 to replace. We had the receipt and the battery was...
View full review
1 comment
Anonymous
#1630062

Your Interstate battery lasted longer than mine. Guess I'm the one who should be complaining. They don't care and they won't miss you.

Review
#1448607 Review #1448607 is a subjective opinion of poster.
Product
Interstate Batteries Battery
Cons
  • Disappointed with time it lasted
Reason of review
Bad quality
Loss
$55
Preferred solution
Full refund

Terrible terrible terrible | Interstate Batteries review

1.8
Details
Batteries cost 150.00 each, didn't last 4 months won't take a charge of any kind. Thought I was losing my mind, took to auto supplier had tested told, nope there bad - they don't recommend although they sell them, because for some reason people think there good. Believe me they are not Run Away n do not buy these unless you want to be stranded n have lots of headaches.
View full review
Review
#1352320 Review #1352320 is a subjective opinion of poster.
Product
Interstate Batteries Battery
Reason of review
Bad quality

Contact Interstate Batteries Customer Service

Website:
Mailing Address:
12770 Merit Drive - Suite 300
Dallas, TX 75251
USA
Phone:
(866) 842-5368
All Interstate Batteries Contacts

Interstate Batteries Products and Services Reviews

Compare Companies

Interstate Batteries
Interstate Batteries
81 reviews
1.8
VS
Duracell
Duracell
81 reviews
2.0
Compare Interstate Batteries vs Duracell

Exploding battery | Interstate Batteries review

1.8
Details
My boat lift battery exploded spraying acid all over my boat guests and boat. It was frightening and I will look for another brand with a more reliable quality safety record. Buyer beware!Clapping
View full review
Review
#1297440 Review #1297440 is a subjective opinion of poster.
Product
Interstate Batteries Battery
Reason of review
Bad quality